Wave&freeze color

We offer a 7-day return policy on all eligible products.

Customers may request a return within 7 days of receiving their order, provided that:

• The product is unused

• The product is unworn

• The product is unaltered

• The product is in its original packaging and original condition

For hygiene and safety reasons, we do not accept returns on any products that have been used, worn, cut, colored, or altered in any way.

Once the returned item is received and inspected, a full refund will be issued to the original payment method within a few business days.

Return shipping costs are the responsibility of the customer, unless the item received was defective or incorrect.

To start a return, please contact us within 7 days of delivery at:

WhatsApp +447950428775

I’m a great place to add more information about your shipping methods, packaging, and cost.

Providing straightforward information about your shipping policy is a great way to build trust and reassure your customers that they can buy from you with confidence.